What's actually included in a whole-home furniture package?expand_more
Loose furniture, custom items, storage, materials, fabrics, lighting references, appliance coordination, schedules, samples, QC and delivery documentation, organized as one package rather than separate room-by-room purchases.
How does the design fee credit work for a whole-home package?expand_more
MWL offers an initial scope review, followed by a paid technical package. 100% of approved design fees is credited toward confirmed furniture and material procurement. Eligibility and application are recorded in the written project proposal.
What are the five stages from floor plan to move-in?expand_more
Scope, specification, procurement, logistics and destination handoff. Timing depends on the written project scope; MWL maps milestones after the floor plan, priorities, approvals and responsibilities are confirmed.
Do I need a finished interior design before starting?expand_more
No. A floor plan, photos, style references and a budget direction are enough to start the scope review. The schedule gets built out from there.
Will a whole-home package work if I want to keep some existing furniture?expand_more
Yes. Existing pieces can be inventoried so new furniture and materials are chosen to complement what stays, rather than replacing everything by default.
Can one supplier coordinate furniture, materials and lighting?expand_more
MWL can coordinate furniture, materials, and lighting under one agreed scope, even when products come from multiple suppliers. It consolidates item schedules, finish references, approval records, and shipment information. Each supplier remains responsible for its own product information and production.
How are samples, QC and packing controlled before shipping?expand_more
MWL tracks sample requests, supplier QC records, and packing documentation before shipment. The scope document identifies who approves samples, who records defects, who confirms packing status, and who gives final acceptance. Physical samples are generally used for upholstery, stone, timber, metal finishes, tile, rugs, glass, and visible lighting components when digital references do not establish the finish.
How are phased delivery and on-site receiving responsibility divided?expand_more
Phased delivery is organized by room, zone, or shipment release, with each phase linked to an item list and receiving contact. The written scope assigns unloading, inspection, storage, damage reporting, and onward movement to named parties. Installation is included only when expressly named in the written scope.
How is a renovation furniture order different from a new-build furniture package?expand_more
Renovation coordination starts with existing conditions, access limits, and replacement requirements. A new-build package is coordinated against the approved room schedule and handover conditions. MWL consolidates supplier information and approvals in both cases, while installation is included only when expressly named in the written scope.